Healthcare / AestheticsIthaca, NY
Lakeside Med Spa
A med spa's front desk was drowning in repetitive questions. Their AI chatbot now handles 80% of all inquiries and books appointments around the clock.
80%
Inquiries handled by AI
+40%
After-hours bookings
8 hrs
Staff hours freed per week
The Challenge
Front desk staff was overwhelmed with repetitive phone calls and emails asking the same questions about services, pricing, and availability.
The Solution
Custom AI chatbot on the website trained on their full service menu, FAQ, and booking system. Handles inquiries 24/7 and books appointments directly into their scheduling software.
The Result
80% of inquiries automated