Privacy Policy

1. Who we are

ThrexAI is an AI automation and consulting agency based in Binghamton, New York. Our website is https://www.threxai.com. You can reach us at our contact form.

2. Information we collect

We collect information in two ways:

Information you provide directly:

• Name, email address, phone number, and company name when you fill out our contact form
• Your description of your business problem or workflow challenges
• Email address if you subscribe to our blog newsletter
• Any information you share during a discovery call or engagement

Information collected automatically:

• Basic analytics (pages visited, time on site) via Vercel Analytics — this is aggregated and does not include personally identifiable information
• Standard server logs (IP address, browser type, referring URL)

3. How we use your information

We use the information we collect to:

• Respond to your inquiry and schedule a discovery call
• Prepare and deliver a proposal for your automation project
• Send you the blog newsletter if you subscribed (you can unsubscribe at any time)
• Communicate about ongoing projects
• Improve our website and services based on anonymous usage patterns

We do not sell your personal information. We do not use your information for any purpose you wouldn't reasonably expect.

4. How we share your information

We share your information only in limited circumstances:

• Service providers: We use Resend to send transactional and newsletter emails. Your email address is shared with Resend for this purpose only.
• Analytics: We use Vercel Analytics, which collects anonymous, aggregated data. No personally identifiable information is shared.
• Legal requirements: We may disclose information if required by law or to protect our legal rights.

5. Data retention

We retain contact form submissions and client communications for as long as necessary to deliver our services and maintain business records — typically 3 years after the conclusion of an engagement. Newsletter subscriber data is retained until you unsubscribe.

6. Your rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Unsubscribe from our newsletter at any time

To exercise any of these rights, contact us at our contact form.

7. Cookies

Our website does not use tracking cookies. Vercel Analytics uses a privacy-first approach that does not require cookies. If this changes, we will update this policy and add a cookie notice.

8. Security

We take reasonable technical and organizational measures to protect your information. Our website is served over HTTPS. Contact form data is transmitted securely and processed only on our servers. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.

9. Third-party links

Our website may link to third-party websites. This privacy policy applies only to ThrexAI's website. We are not responsible for the privacy practices of other sites.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version here with a revised "last updated" date. Material changes will be communicated via email to clients and subscribers.

11. Contact us

Questions about this privacy policy or your personal data? Email us at our contact form.